At Scuba Panama, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or make purchases from our online store.
1. Information We Collect
We collect the following types of personal information when you use our website:
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Personal Information: Name, email, phone number, address, billing/shipping details, date of birth (for tours/certification purposes), passport/ID (for international bookings).
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Payment Information: Credit/debit card details (processed securely via third-party payment processors).
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Technical Data: IP address, browser type, device information, pages visited, and referring website.
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Booking & Purchase History: Tour, course, lodging reservations, and products purchased.
2. How We Use Your Information
We use your information to:
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Process bookings and online orders.
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Send confirmations and important updates.
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Provide customer support.
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Send marketing emails (only if you opt-in).
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Improve our website and services.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
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Trusted third parties (e.g., payment processors, lodging partners, tour operators) to fulfill your orders.
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Legal authorities if required to comply with laws or enforce our policies.
4. Cookies and Tracking
We use cookies to enhance your experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings.
5. Data Security
We implement industry-standard measures to protect your information, including SSL encryption and secure hosting. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
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Access and correct your personal data.
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Request deletion of your information.
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Withdraw consent for marketing emails.
To exercise your rights, contact us at scubapanama@scubapanama.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.